K-CARS

£ GBP

POLICY CENTRE

KNOW BEFORE YOU BOOK.

Choose a topic for the rules on booking, identity, deposits, cancellations and vehicle protection.

01

Booking and payment

01Rental termsEligibility, authorised drivers, damage and liability 02Security depositsAmount, authorisation, deductions and release 03Cancellations and refundsCancellation timing, failed checks and lawful refunds

02

Identity and protection

04Identity and accepted IDOne account check, required documents and review 05Insurance and damageResponsibilities, exclusions, incidents and evidence

03

Data and support

06Privacy noticeIdentity documents, retention and your rights 07Cookies and analyticsEssential storage and optional anonymous analytics 08Complaints processHow to raise a concern and what happens next